OUR PROMISE TO YOU
We promise to continue to bring the best quality
products and services in the most relaxing environment.
We are dedicated to providing you the most knowledgeable
wellness professionals. We are always adding new and
innovative services to help you LOOK GOOD FEEL GOOD.
WHEN TO ARRIVE
Please arrive atleast 15 minutes before your
appointments to complete any necessary forms. All
information is confidential and will only be used to
provide you with the finest experience.
PAYMENT
Payment is due at the end of your appointment. Gift
certificates are available.
TRANQUILITY IS OUR GOAL
As a courtesy to other guests, we ask that all cellular
phones and pagers be silenced and not used during your
visit. Please keep your conversation at a low volume.
Thank you.
CANCELLATION POLICY
A twenty-four hour notice is needed for all
cancellations. No shows or cancellations without notice
will require full payment for service. Late arrivals may
require shortened service with a payment in full. We
respectfully request that you honor our cancellation
policy for the convenience and consideration of all our
clients and staff. We require 50% deposit to reserve
larger packages and / or group services including Bridal
packages.
REGARDING CHILDREN
An adult must accompany children under the age of 16 at
all times. Please use discretion when bringing children
to your appointment. They should be old enough to
entertain themselves quietly as not to disrupt other
Guests in the waiting area. A parent must accompany
children to their hair services. Minors may receive spa
treatments, but must be accompanied by a parent or
guardian inside the room and have a signed waiver. Thank
you for your cooperation!
DISCLAIMER
We reserve the right to refuse service to anyone for any
reason that may jeopardize his or her wellbeing or the
wellbeing and comfort of our service providers and other
guests. All service and retail pricing is non-negotiable
and subject to change without notice. |